AI-Enhanced SQL Server Monitoring

Your SQL Servers, expertly managed.

Enterprise-grade database administration powered by 25+ years of expertise and AI-enhanced telemetry analysis. All the benefits of an in-house DBA specialist - without the cost of a full-time resource.

Let's Talk
25+Years experience
24/7On-call DBA support
500+SQL Servers managed
<1minP1 response time

How healthy is your SQL Server?

Tell us about your environment and we'll provide a tailored assessment and quote. We find critical misconfigurations in 97% of reviews.

🔒 No obligation · No lock-in · We typically respond within minutes

Trusted by leading Australian organisations
Australian BalletBaiadaBest&LessCabrini HospitalVision SuperCitywideClarendon HomesCollins FoodsDominosEuropcarFujifilmGhanda ClothingJDSFMicronetNATARACQReeceRICOHRodd&GunnWyndham CouncilBrisbane CouncilTransVirtualWorldlineWesley Mission QLD
AI-Enhanced DBA

Human expertise, amplified by AI

We combine decades of hands-on SQL Server experience with AI-powered telemetry analysis to detect issues faster and deliver actionable intelligence - while never touching your business data.

Intelligent Anomaly Detection

Our AI models analyse SQL Server telemetry - wait stats, performance counters, query patterns - to identify anomalies before they become outages. Early warnings, not emergency calls.

🔒 Telemetry data only - never your business data

Accelerated Root Cause Analysis

When an issue arises, AI correlates patterns across performance baselines, recent changes and historical incidents to surface the most likely root cause - reducing diagnosis from hours to minutes.

🔒 Analysis runs on metadata only
📊

Business Intelligence Insights

We translate database telemetry into business intelligence - capacity forecasting, cost optimisation recommendations, and workload trend analysis for your leadership team.

🔒 Zero access to application-level data
🔒

Our commitment to responsible AI

Your data never leaves your environment

AI is a tool that helps us deliver faster, more accurate outcomes for our clients. It does not replace our expertise - every insight is validated by our senior DBAs before action is taken.

Telemetry data only We analyse SQL Server performance counters, wait statistics, and configuration metadata - never your business data, application data, or database contents.
Faster time to resolution AI correlates patterns across thousands of historical incidents to surface the most likely root cause in minutes - reducing diagnosis time and getting your systems back to normal sooner.
Human-validated, always No AI system takes autonomous action on your SQL Servers. Every recommendation is reviewed and approved by a senior DBA with 25+ years of hands-on experience before implementation.
Services

Specialist SQL Server services for every need

From proactive monitoring through to emergency response, on-site or remote - we provide the full spectrum of database administration services.

01

Remote DBA Support

Ongoing managed SQL Server administration including 24/7 monitoring, incident response, proactive reviews, performance tuning, and on-call DBA support. A natural extension of your in-house IT team.

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02

Monitoring & Incident Response

Agentless, real-time SQL Server monitoring leveraging native capabilities. Automatic triage with critical issues escalated to our 24/7/365 on-call DBAs, non-critical events queued for next business day.

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03

SQL Server Health Checks

Comprehensive review of your SQL Server infrastructure against industry best practices. Includes a 48-hour performance baseline to identify infrastructure bottlenecks impacting performance.

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04

Performance Tuning

In-depth analysis of critical performance metrics - top wait conditions, expensive queries, missing indexes, over-indexing, locking conditions and infrastructure bottlenecks at the hardware layer.

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05

Consultancy & Projects

Solution design, migrations, consolidations, upgrades and high availability architecture. Available hourly, half-day or full-day. We work with your IT team through a design-first methodology.

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06

Azure SQL & Cloud

Expert guidance on Azure SQL databases, managed instances, elastic pools, SQL VMs and AWS RDS. Migrations, ongoing management, monitoring, security, auto-tuning and cost optimisation.

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07

High Availability & DR

Design and implementation of HA solutions that mitigate costly service outages. Always-On Availability Groups, failover clustering, log shipping and disaster recovery configurations.

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08

Security & Compliance

Transparent Data Encryption, security key rotation, PCI-DSS compliance. Auditing, access controls, data classification and security hardening for your SQL Server environment.

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09

SQL Server Maintenance

Proactive database maintenance including index rebuilds, statistics updates, integrity checks, backup verification, log management, and scheduled patching to keep your SQL Servers running optimally.

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10

SQL Server Consolidation

Reduce SQL Server sprawl, cut licensing costs, and simplify management. We assess your infrastructure for consolidation opportunities and design the optimal target architecture.

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11

SQL Server Upgrades

Side-by-side or in-place SQL Server version upgrades with comprehensive pre-upgrade assessment, compatibility testing, and rollback planning. Minimise risk and downtime.

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12

Azure Migrations

Migrate your on-premises SQL Server workloads to Azure SQL Database, Managed Instances, or SQL VMs. End-to-end planning, execution, and post-migration validation.

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How We Engage

Flexible engagement models - no lock-in contracts

Whether you need ongoing managed support or ad-hoc project assistance, we have an engagement model that fits. All models include access to the same senior-level SQL Server expertise.

Managed SQL Support
from $999 /mo ex-GST
SLA-bound · Ongoing relationship · Priority support · Volume discounts available
Our core offering. Proactive managed SQL Server administration with 24/7 monitoring, regular environment reviews and on-call DBA support - includes up to 3 SQL instances. Managed clients receive SLA response time guarantees and a priority support email that escalates directly to our on-call DBA.
  • 24/7/365 agentless monitoring & incident response
  • Proactive reviews - monthly, bi-monthly, quarterly or weekly
  • Flexible hour packages that scale up or down
  • 15-minute billing increments - no 1hr minimums
  • Reduced support rates vs ad-hoc engagements
  • SLA response time guarantees
  • Comprehensive monthly reporting
  • From as little as 2 hours per month
Talk to Us About Managed Support
Block of Hours
Flexible pricing
Project-based · 12 month utilisation · Best hourly rates on larger blocks
Pre-purchase a block of support hours for project-based engagements - migrations, upgrades, consolidations and more. Packages start from 20 hours, with larger blocks offering our best hourly rates. 12-month utilisation period.
  • Ideal for migrations, upgrades & project work
  • Larger blocks = better hourly rates
  • 12-month utilisation period
  • On-site (half-day/full-day) or remote
Ad-hoc Health Checks
Comprehensive SQL Server health check incl. 48hr performance baseline. Get a Quote
Talk to Us About Block-of-Hours Packages
ROI Calculator

See what managed DBA support could save you

An in-house DBA in Australia costs $130,000–$180,000 in salary alone. Our managed support starts from $999/mo ex-GST (includes up to 3 SQL instances).

Calculate Your Risk & Savings

Select your current situation, then adjust the sliders.

SQL Server instances5
Average staff salary ($/year)$100,000
Staff impacted during an outage50
Effective hourly cost of downtime: $2,531/hr
Based on average salary ÷ 1,976 working hours × impacted staff
Annual downtime risk exposure
$45,186 – $55,310
50 staff × $51/hr = $2,531/hr aggregate downtime cost
5 instances → ~2 estimated incidents/year
2 incidents × 3–5hrs resolution = $15,186 – $25,310
+ $30,000 estimated annual silent performance degradation
DBA Services managed cost
$15,000 – $30,000/yr
Proactive monitoring + on-call DBA support
Your risk exposure is approximately 2.2× the cost of managed support. With 5 unmanaged SQL Server instances, the probability of at least one significant failure event per year is high. Each incident typically takes 3–5 hours to resolve without a specialist on hand, impacting 50 staff at $2,531/hr. For as little as $1,250/month, DBA Services provides 24/7 monitoring and on-call specialist support to help protect against these scenarios.
Get a Personalised Cost Analysis →
~35%

Annual failure probability per unmanaged instance

Each unmanaged SQL Server carries roughly a 35% probability of a significant issue per year — misconfigurations, index corruption, disk space, failed backups surfacing at the worst time. The more instances you run without specialist oversight, the higher the probability that at least one will cause a business-impacting event.

1 server?

Your entire business is a single point of failure

If you're running 1–2 SQL Server instances, chances are your entire operation — every application, every user, every transaction — depends on that one system. There's no failover, no redundancy, and no specialist to call at 2am. A single disk failure, corruption event, or misconfiguration could take your entire business offline for hours.

from $999/mo

Pay only for the support you need

Managed support starts from $999 per month ex-GST (includes up to 3 SQL instances), with support activities captured and billed in 15-minute increments. Most businesses need just a few hours per instance per month. Compare that to 160+ hours per month for a full-time resource.

24/7/365

No leave, no sick days, no gaps

A full-time DBA takes ~30 days off per year (annual leave + sick leave). That's 6 weeks of uncovered risk. Our managed service provides 24/7 monitoring and on-call response year-round — no coverage gaps, ever.

Proactive

Regular health checks most FTEs don't do

Even good full-time DBAs rarely run structured health checks — they're too busy fighting fires. Our managed service includes regular proactive reviews specifically designed to catch emerging issues before they impact your business.

Reviews

What our clients say

★★★★★ 5.0 rating on Google · View all Google reviews

S
ShadowSafe
★★★★★

Sia and his team have been an invaluable extension to our Managed Services business. Professional conduct and prompt correspondence. Their ongoing support has ensured our database systems are as efficient and reliable as possible.

Q
QSuper (Former Role)
★★★★★

Sia provided DBA services in support of a major 24x7 business application. Over 4+ years I received excellent service - particularly knowledgeable in monitoring, maintenance and diagnostic work. Helped scale the DB infrastructure to provide best performance.

G
GMH Systems
★★★★★

After 6 months of no success, DBA Services pinpointed a specific index issue. An integration that timed out after 15 minutes completed in less than 10 seconds! They have absolutely surpassed all expectations.

A
AccountAbility
★★★★★

Professional, timely and practical advice in optimizing our web and database servers in Australia and the UK. High quality work that represents great value for money. They have exceeded our expectations.

C
Client Review
★★★★★

DBA Services do what they say they will: they look after your SQL databases. They do it in an unfussy way. Bold enough to be decisive but respectful enough to consult you as needs must. A key component of our IT strategy.

D
Disaster Recovery Client
★★★★★

Exceptional service on short notice during critical client disaster scenarios. Their in-depth knowledge of MSSQL performance tuning and HA design kept services running while providing recommendations for short and long term improvements.

Free Guide

The SQL Server Health Checklist: 25 Critical Checks Every DBA Should Run

Download the comprehensive checklist our own DBAs use during health reviews. Covers the exact configurations we check across backup integrity, security, performance, and high availability.

  • Backup validation and recovery testing procedures
  • Index maintenance and fragmentation thresholds
  • Security hardening and TDE configuration
  • Performance baseline metrics to track
  • High availability and disaster recovery readiness

Download the Free Checklist

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