Services

Specialist SQL Server services for every need

From proactive monitoring through to emergency response, on-site or remote - we provide the full spectrum of database administration services. 100% Australian owned and operated.

As Microsoft SQL Server continues to grow in both features and complexity, the gap between general system administration and specialist database administration widens. Many organisations lack a dedicated DBA - relying instead on system administrators or application developers to manage their SQL Server infrastructure. DBA Services bridges that gap, providing businesses of any size with access to the same specialist SQL Server DBA skillset and enterprise-grade monitoring technologies used by Australia's largest database environments - consumed as a service, so you only pay for the support you actually need.

01

Remote DBA Support

Ongoing managed SQL Server administration including 24/7 monitoring, incident response, proactive reviews, performance tuning, and on-call DBA support. A natural extension of your in-house IT team.

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02

Monitoring & Incident Response

Agentless, real-time SQL Server monitoring leveraging native capabilities. Automatic triage with critical issues escalated to our 24/7/365 on-call DBAs.

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03

SQL Server Health Checks

Comprehensive review of your SQL Server infrastructure against industry best practices. Includes a 48-hour performance baseline to identify infrastructure bottlenecks.

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04

Performance Tuning

In-depth analysis of critical performance metrics - top wait conditions, expensive queries, missing indexes, over-indexing, locking conditions and infrastructure bottlenecks.

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05

Consultancy & Projects

Solution design, migrations, consolidations, upgrades and high availability architecture. Available hourly, half-day or full-day. Design-first methodology.

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06

Azure SQL & Managed Instances

Monitoring and support for Azure SQL Database, Azure SQL Managed Instance, SQL VMs, and AWS RDS. Migrations, performance tuning, security, and cost optimisation.

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07

High Availability & DR

Design and implementation of HA solutions that mitigate costly service outages. Always-On Availability Groups, failover clustering, log shipping and disaster recovery.

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08

Security & Compliance

Transparent Data Encryption, security key rotation, PCI-DSS compliance. Auditing, access controls, data classification and security hardening.

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09

SQL Server Maintenance

Proactive database maintenance including index rebuilds, statistics updates, integrity checks, backup verification, log management, and scheduled patching.

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10

SQL Server Consolidation

Reduce SQL Server sprawl, cut licensing costs, and simplify management. We assess your infrastructure for consolidation opportunities and design the optimal target architecture.

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11

SQL Server Upgrades

Side-by-side or in-place SQL Server version upgrades with comprehensive pre-upgrade assessment, compatibility testing, and rollback planning.

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12

Azure Migrations

Migrate your on-premises SQL Server workloads to Azure SQL Database, Managed Instances, or SQL VMs. End-to-end planning, execution, and post-migration validation.

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Engagement Models

Flexible engagement, no lock-in contracts

All services are available through our Managed SQL Support or Block of Hours engagement models. Managed Services support starting from $999 ex-GST/mo (includes up to 3 SQL instances), with all support activities fully captured and reported on in 15-minute billable increments.

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